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Returns & Exchanges

We want you to love every piece you purchase. If something isn't quite right, we're here to help.

Return Policy

Items may be returned within 30 days of delivery for a full refund to your original payment method.

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached.

To initiate a return, please contact our customer service team. Once approved, you will receive a prepaid return shipping label.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Exchange Policy

We offer free exchanges for different sizes or colors. Contact our team to arrange an exchange.

International exchanges may be subject to additional shipping charges depending on your location.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale or clearance items
  • Personalized or altered items
  • Intimates and swimwear
  • Items without original tags

Need Assistance?

Our customer service team is here to help with any questions about returns or exchanges.

nation@francismantini.com

Returns & Exchanges

We want you to love every piece you purchase. If something isn't quite right, we're here to help.

Return Policy

Items may be returned within 30 days of delivery for a full refund to your original payment method.

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached.

To initiate a return, please contact our customer service team. Once approved, you will receive a prepaid return shipping label.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Exchange Policy

We offer free exchanges for different sizes or colors. Contact our team to arrange an exchange.

International exchanges may be subject to additional shipping charges depending on your location.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale or clearance items
  • Personalized or altered items
  • Intimates and swimwear
  • Items without original tags

Need Assistance?

Our customer service team is here to help with any questions about returns or exchanges.

nation@francismantini.com

Notes from the house

Beyond the wardrobe.

Stories, perspectives, and a closer look at the world of Francismantini.

Read the journal